Missed Call Text Back · Local Businesses

Missed a call? Your customer gets a text from you in seconds.

When you're busy and can't pick up, the caller gets an instant text from your business. They reply, you answer when you're free, and the customer stays yours instead of going to whoever answered first.

Works on your current number. About an hour of your time to set up.

Messages2:14 PM

Missed call · 2:14 PM

Hey, this is Northside Gutters. Sorry we missed your call, we're on a job right now. What can we help you with?
Need gutters cleaned on a 2 story, this week if possible
Can do. I'll text you a couple of times this afternoon.

Example conversation. Names are made up.

The phone always rings when you can't answer it.

You're up a ladder. With a client in the chair. Under a car. Mid-appointment. On the road between jobs. The phone rings, you let it go, and you tell yourself you'll call back.

Most people who hit voicemail don't leave a message. They hang up and call the next business on Google. By the time you call back, they've already booked somewhere else.

You're not short on calls. You're losing some of them before you ever talk to the customer.

What are missed calls costing you?

Plug in your own numbers. Takes 20 seconds.

Include calls that went to voicemail and ones you never called back.

$

What a typical new customer spends on their first job or visit. A round number is fine.

Think about the people who call and actually reach you.

Missed calls could be costing you about

$2,273 /month

That's about $27,279 a year, or roughly 6 customers a month going to someone else.

If an instant text brings back just 1 in 4 of them:

$568 /month back

I'll send the details along with your numbers.

Estimate only, based on the numbers you entered. Assumes 4.33 weeks a month and that an instant text brings back 1 in 4 of the callers who would have booked. Your results will vary.

Three things happen. You don't have to do any of them.

1

Someone calls and you can't pick up.

Your phone rings like normal. If you answer, nothing changes.

2

They get a text from you within seconds.

In your words, from your business. They know you got the call and they know you'll get back to them.

3

They reply, and you answer when you’re free.

Every conversation lands in one inbox on your phone. You pick it up where they left off.

Set up for you. Nothing to learn.

Instant text on missed calls

Written in your voice and set to your hours.

One inbox on your phone

Those texts stay out of your personal messages, so nothing gets buried.

Works on your current number

No new number to put on your truck, sign, or website.

Texting registration handled

Business texting has to be registered with the carriers or it gets silently filtered. I take care of it under your business name.

After-hours message

A 9pm caller hears "We’re closed for the night, we’ll text you first thing in the morning."

Done for you

About an hour of your time on a call. I handle the rest.

If your phone rings while you're busy, this is for you.

It's built for owners who are also doing the work, and for small teams where nobody is sitting by the phone all day.

Home services

GuttersWindowsPressure washingPlumbingElectricalHVACJunk removalLawn & landscapeGarage doorsHandyman

Also a great fit for

Salons & spasPet groomersAuto repairDental & chiropracticContractorsAny business that books by phone

The first step in a bigger system

Missed call text back is usually where businesses start with automation. Once every caller gets a reply, the next steps are asking every customer for a review and bringing past customers back. It all works better when your Google Business Profile is sending you the calls in the first place.

Find out what it would look like for your business.

Fill this out and you'll hear back within one business day with how it would work for you and what it costs.

No spam. Your info is only used to follow up on this request.

Carson Digital Media

Digital marketing for small businesses in Cobb County and Metro Atlanta.

Based in Marietta, Georgia.

ben@carsondigitalmedia.com

Services

Areas served: Marietta · Cobb County · Metro Atlanta

Also working with businesses nationwide.

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